Privacy Policy

Last updated: 30 June 2026

This Privacy Policy explains how Meteora Business Solutions collects, uses, stores, and protects personal data when you visit https://meteora-bs.com/, contact us, submit a form, request services, apply for opportunities, or communicate with us.

The website is operated by Meteora Business Solutions 

References to “Meteora,” “we,” “us,” or “our” refer to the same business operating under the updated name.

1. Data Controller

The data controller responsible for your personal data is:

Legal business name: Meteora Business Solutions, vl. David Marcius
Trading name: Meteora Business Solutions
Former name: Meteora Creative Studio
Business type: Sole Proprietorship
Registered address: Ljudevita Gaja 26, Beretinec, Croatia
OIB / Tax ID: HR41758827084
Email: hello@meteora-bs.com

2. Personal Data We Collect

We may collect the following categories of personal data.

2.1 Data you provide directly

When you contact us, submit a form, request services, apply through the Opportunities page, or communicate with us, we may collect:

  • full name;
  • email address;
  • phone number, if provided;
  • company or organization name;
  • job title or role;
  • website or portfolio link;
  • country or location;
  • business details submitted through a form;
  • information about your project, challenge, inquiry, or service needs;
  • information submitted for careers, freelance, partnership, or collaboration opportunities;
  • message content and attachments you choose to send.

2.2 Website and technical data

When you visit our website, we may automatically collect limited technical data, such as:

  • IP address;
  • browser type and version;
  • device type;
  • operating system;
  • pages visited;
  • date and time of visit;
  • referring website;
  • general usage and interaction data;
  • cookie and analytics data, depending on your consent settings.

2.3 Communication data

If you email us, book a call, respond to a message, or communicate with us through third-party platforms, we may process:

  • email correspondence;
  • call scheduling information;
  • meeting notes;
  • project-related communication;
  • follow-up history.

3. How We Use Personal Data

We process personal data for the following purposes:

  • to respond to inquiries;
  • to evaluate service requests;
  • to prepare proposals or recommendations;
  • to communicate with potential and existing clients;
  • to provide consulting, operations, project management, automation, reporting, or related services;
  • to manage business relationships;
  • to review applications, freelancer introductions, partnership proposals, or collaboration opportunities;
  • to improve website functionality and user experience;
  • to understand website performance and visitor behavior;
  • to maintain website security;
  • to comply with legal, tax, accounting, and administrative obligations;
  • to protect our business, rights, systems, and users.

4. Legal Bases for Processing

Where GDPR applies, we rely on one or more of the following legal bases:

4.1 Contract or steps before a contract

We process data when needed to respond to your service inquiry, prepare a proposal, provide services, or manage a client relationship.

4.2 Legitimate interests

We may process data for legitimate business interests, such as responding to inquiries, improving services, maintaining website security, managing business communication, and developing business relationships.

4.3 Consent

We rely on consent where required, such as for optional marketing communication, non-essential cookies, analytics, or similar tracking technologies.

You may withdraw consent at any time.

4.4 Legal obligation

We may process data when required to comply with legal, tax, accounting, reporting, or regulatory obligations.

5. Contact Forms and Business Inquiries

When you submit a contact form, we use the information provided to understand your inquiry, respond to you, and determine whether we can support your business.

This may include reviewing your company, website, business challenge, service needs, and preferred communication method.

We do not sell contact form data.

6. Opportunities, Careers, and Partnership Forms

If you submit information through our Opportunities page or similar forms, we may use your data to:

  • review your application, introduction, or proposal;
  • assess fit for future roles, freelance work, collaborations, or partnerships;
  • contact you about possible opportunities;
  • keep your information for future consideration, unless you request deletion.

Information submitted through Opportunities forms may include your name, email, location, work experience, skills, portfolio, LinkedIn, Upwork profile, website, and message.

Submitting information does not guarantee a role, collaboration, partnership, or response.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies may be used to:

  • make the website function properly;
  • remember user preferences;
  • protect website security;
  • analyze website traffic and performance;
  • support marketing or tracking features, if enabled.

Strictly necessary cookies may be used without consent where they are required for the website to function.

Analytics, marketing, tracking, or non-essential cookies should only be used where you have provided consent through the cookie banner or consent tool.

You can manage cookies through your browser settings and, where available, through the website cookie consent tool.

If we use tools such as Google Analytics, Meta Pixel, LinkedIn Insight Tag, Hotjar, or similar services, those tools may collect information according to their own privacy policies and your cookie consent choices.

8. Third-Party Service Providers

We may share personal data with trusted third-party providers who help us operate the website and business, such as:

  • website hosting providers;
  • email providers;
  • form and CRM tools;
  • analytics providers;
  • scheduling tools;
  • cloud storage providers;
  • project management tools;
  • accounting or administrative providers;
  • security and maintenance providers.

These providers may only process personal data as needed to provide their services to us, unless they act as independent controllers under their own terms and privacy policies.

9. International Data Transfers

Some tools or service providers may process data outside Croatia, the European Union, or the European Economic Area.

Where personal data is transferred outside the EEA, we aim to rely on appropriate safeguards, such as adequacy decisions, Standard Contractual Clauses, or other lawful transfer mechanisms where required.

10. Data Retention

We keep personal data only as long as reasonably necessary for the purposes described in this Privacy Policy.

Typical retention periods may include:

  • contact form and inquiry data: up to 24 months after the last communication, unless a longer period is needed;
  • client and contract data: for the duration of the relationship and as required by legal, tax, or accounting obligations;
  • opportunity, career, and partnership submissions: up to 24 months, unless you request deletion earlier or agree to longer retention;
  • email communication: as long as necessary for business records and relationship management;
  • analytics data: according to the settings of the analytics tool used;
  • legal and accounting records: according to applicable legal retention periods.

We may retain data longer if required to establish, exercise, or defend legal claims.

11. Your Rights

Depending on applicable law, you may have the right to:

  • access your personal data;
  • request correction of inaccurate or incomplete data;
  • request deletion of your data;
  • request restriction of processing;
  • object to processing based on legitimate interests;
  • withdraw consent where processing is based on consent;
  • request data portability;
  • lodge a complaint with a data protection authority.

To exercise your rights, contact us at:

hello@meteora-bs.com

We may need to verify your identity before responding to your request.

12. Right to Object to Marketing

If we send marketing communication, you may unsubscribe or object at any time.

We do not send marketing emails unless we have a lawful basis to do so.

13. Security

We use reasonable technical and organizational measures to protect personal data from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email system, or online transmission is completely secure. You should avoid sending highly sensitive information through website forms unless necessary.

14. Children’s Privacy

This website and our services are intended for business users and adults.

We do not knowingly collect personal data from children. If we become aware that a child has submitted personal data without appropriate consent, we will take steps to delete it.

15. Automated Decision-Making

We do not use personal data submitted through this website for automated decision-making that produces legal or similarly significant effects.

16. Links to Other Websites

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, content, or terms of third-party websites. You should review their privacy policies before providing personal data.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this website with a new “Last updated” date.

18. Contact

For questions about this Privacy Policy or your personal data, contact:

Meteora Business Solutions
Email: hello@meteora-bs.com
Registered address: Ljudevita Gaja 26, Beretinec, Croatia
OIB / Tax ID: HR41758827084

If you are located in Croatia or the EU and believe your data protection rights have been violated, you may also contact the relevant data protection authority.